Return & Refund Policy

  • SLOW ROVER attaches great importance to the shopping experience of every customer. Please carefully check whether the jewellery is in good condition after receiving it. If there are any problems such as damage or shipping errors, please feel free to contact us. We will get back to you as soon as possible.
  • Should you need to apply for a return or exchange, please send an email to slow.roverjewellery@gmail.com within seven days to make an application. The returned jewellery must be kept in its original packaging and unused. Customers are responsible for shipping costs.
  • All customise products are not eligible for return or exchange. Please carefully review all product information and sizing before making a purchase.
  • Goody bags, on sale products, are final sales and can not be returned or exchanged.